Debt collection
Successful debt collection with EOS
Shortfalls in payment are still one of the most frequent causes of corporate insolvency.
We relieve you of these worries: EOS possesses many years of experience and sector-specific know-how in debt collection. In this way your incoming payments are safeguarded and you can concentrate on your core business activities.
Whether the debts to be collected are personal or commercial in nature, our experts operate with written reminders, telephone calls and direct person-to-person conversations.
 Pre-litigation debt collection |
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The range of debt collection services offered by EOS includes the recovery of your customer's debts: you assign the outstanding receivables to us. We use all the tact and feel that is required for your customer to resume payment. The objective is to close the cases at low cost and out of court.
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Debt collection by phone |
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In personal telephone conversations, the EOS employees build up a trusting atmos-phere between themselves and your customers. Tact, sound arguments and experience frequently bring about a resumption of payments – and your valuable customer relationship is preserved.
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Debt collection in the field |
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The EOS field staff sensitively establish personal contact with your customer. We initially strive for a cooperative solution which involves your customer paying off his debt in full. We coordinate with you down to the last detail alternative goals of these conversations, such as payment by instalment, contractual repayment arrangements, notarial instruments of debt or abstract acknowledgement of debt.
In the commercial area, EOS field services staff collect instalments from ongoing contracts, check and monitor financed assets, examine property and document real estate by photographic means.
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Litigation and post-litigation debt collection |
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Your receivables do not have to be legally titled until all collection steps have failed to bring success. Depending on the legal situation in your country, EOS will either take on this process for you or put you in touch with a specialized law firm so that the complicated procedure will be as simple as possible for you.
Our experienced staff, or the lawyers under contract to EOS, guarantee adherence to the prescribed methods and time periods. They take care of the payment order and, if necessary, the writ of execution, instruct the bailiff and effect the submission of the statutory declaration. You are kept up-to-date at all times. Naturally you can also involve your own lawyers in the process.
If the judicial proceedings also fail to bring success, EOS will monitor your receivables in accordance with the local legal situation, e.g. for a period of up to 30 years in Germany. After all, your debtor’s financial situation may change for the better as the years go by.
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Everything we do is based on respect for your debtors. Our objective is always to improve payment practice, but without jeopardizing the relationship between you and your customer.
EOS debt collection - your benefits:
Reduction in outstanding debts
Securing of incoming payments
More time for your core business
Preservation of customer relationship
Improved credit standing for a rating
Detailed reports about your receivables
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