Services provided by the EOS Group

Four business units – one strategy

The EOS Group, an Otto Group company, is one of the leading international providers of services relating to the customer relationship lifecycle – from customer acquisition through electronic payment processing to debt collectionThe German term ‘Inkasso’ (‘collection’) is derived from the Latin ‘incassare’ and means ‘to collect money’.
According to section 1,...

collection
and debt purchaseWithin the framework of debt purchase the creditor sells his claims with all rights and responsibilities, for instance, to a collection enterprise....

debt purchase
. The main focus is on receivables managementReceivables management covers customer contact, written and by telephone, as well as the control of payments of...

receivables management
. EOS stands for high standards in debt collectionThe German term ‘Inkasso’ (‘collection’) is derived from the Latin ‘incassare’ and means ‘to collect money’.
According to section 1,...

collection
and consequently for the protection of creditors and consumers.

Our goal is to optimize your business relationships. We tailor our services specifically to your needs.

Our four business units – marketing information, risk information, receivables managementReceivables management covers customer contact, written and by telephone, as well as the control of payments of...

receivables management
and payment services – offer made-to-measure services to companies of all sizes and in all sectors. We also have a global network backed by many years of experience.

The EOS Group’s services at a glance

  • Our marketing information experts find the right communication channels for targeting potential customers.
  • To enable EOS clients to minimize their defaultDefault means basically negligent non-payment despite maturity. Default is generally brought about with a reminder after a monetary claim has become...

    default
    risk before signing agreements with customers, they can make use of our business information and consumer information services as part of our risk information spectrum.
  • Our payment services enable EOS clients to offer their customers a wide range of suitable payment options while minimizing the risk of bad debts.
  • The core business of EOS is receivables managementReceivables management covers customer contact, written and by telephone, as well as the control of payments of...

    receivables management
    . The services offered by EOS companies include recovering unpaid receivables and purchasing receivables portfolios.