We professionalize your arrears billing

What really matters about reminders

Professional and timely dunning can considerably reduce bad debt losses. If reminders are to be successful, careful thought needs to be put into how they are written: they should contain professional, psychologically-tested formulations. Every single word is important.
We are specialists in this field and take on our clients’ arrears billing for them. In the process, we minimize the incidence of bad debt while you concentrate on your core business. This eases the burden on your accounts department as we send regular reminders to your debtors about unpaid bills.

Our letters are tailored to the individual customer in question. This is because we know that the more appropriate the reminder, the more quickly debtors tend to pay their arrears. Ideally, the customer reacts after the first reminder so that we can come to an agreement on how to pay the outstanding amounts.

Our expert knowledge makes your dunning effective

Our dunning procedures are efficient and varied: if written reminders go unheeded, we also remind your customers by telephone, text message, e-mail or in the field. Thanks to our tact, sound arguments and many years of experience in this area, we can often come to an amicable agreement.

As we always have our finger on the pulse, we can be sure that our methods meet the demands of the latest market developments.

Our dunning – your benefits:

• We free you from administrative and monitoring tasks.
• We provide the space you need to concentrate on your core business.
• We guarantee professional contact with your customers.
• We take care that the valuable customer relationship is preserved.

Contact the experts of the EOS Group and increase the efficiency of your arrears billing.