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Current EOS Journal 1/2017
Interview: ‘EOS remains a technology leader’
Klaus Engberding, the current Chairman of the EOS Group’s Board of Directos, explains why the digital transformation of the Group is important and how clients may benefit from it.
Interview: ‘We don’t follow market trends – we start them!’
The new members of the EOS Group’s Board of Directors, Andreas Kropp, responsible for the German market, and Marwin Ramcke, responsible for the Eastern European region, discuss their most important objectives and the biggest challenges facing them.
Best Practice: EOS KSI in Hungary supports DHL Freight in cross-border debt collection
The business of transport specialist DHL Freight in Hungary knows no bounds: 95 per cent of all deliveries are to destinations outside Hungary. To reduce the number of unpaid invoices, the group relies on the international know-how of EOS KSI. Especially the global activity was an important decision factor in favor of EOS.
Focus: E-Commerce survey shows lacks in terms of risk management in B2B online trading
More and more companies want to order spare parts, computer accessories or office supplies online. But a study commissioned by EOS Deutschland, B2B business unit (Germany) shows that the associated risks present problems for many B2B suppliers in the online business.
Focus: Upheaval in the financial sector – to be or not do be digital
The demands placed by customers on financial service providers are growing in this digital age. The industry is facing the challenges of increasing use of mobile communication. EOS has long since reacted to this trend.
- Best Practice: EOS starts a viral image campaign against preconceptions
Using great cinema to counter clichés: Debt collection is a bit of a shady business. Or is it? Three viral videos made by EOS use twinkle in the eye humour to refute widespread preconceptions. ‘We are therefore acting on behalf of the entire reputable part of the sector’, says EOS CEO Klaus Engberding.
- Focus: Smart new world
Machines are constantly getting better at imitating humans. In future they could even outstrip human intelligence. But robots still lack empathy and the ability to make decisions.
- Panorama: Hamburg – go with the flow
Sailing in the middle of the city or watching big ships sail by – the Hanseatic citizens of Hamburg appreciate their city’s waterscape. Klaus Engberding, Chairman of the EOS Group’s Board of Directors, presents his pearls of Hamburg between the Alster and the harbour.
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