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We manage your receivables. Worldwide.

The EOS Group is a leading technology-driven investor in receivables portfolios and an expert in the processing of outstanding receivables. With over 50 years of experience and offices in more than 20 countries, EOS offers intelligent receivables management services worldwide.

The most important target sectors are banking, real estate, telecommunications, energy suppliers and e-commerce. EOS employs more than 6,000 people and is part of the Otto Group

We create win-win solutions that make your cash flow. So you can concentrate on what you're best at: your core business. Sounds good? Get in touch with our local companies.

To our local companies

Annual and Sustainability Report 2025/26

In the 2025/26 financial year, the EOS Group once again delivered excellent results, confirming its strong position across Europe. Significant investments and a focus on sustainable business practices played a key role in this success. With resilience and innovative strength, EOS actively meets market challenges and helps shape the financial world responsibly and with a clear vision for the future.

A smiling person sits in a modern office lounge, talking on the phone and working on a laptop. In the background, two other people are working.

EOS studies –
This is knowledge.

Knowing what moves the economy and society: That is our claim for the market and consumer studies of EOS. Our studies, which we produce together with renowned market research institutes, offer exciting facts about customer payment behavior, payment methods, digitalization and the benefits of data.

A young woman sits at a desk, working intently on a laptop, with a notebook and a cup beside her. The background is dark, and the focus is on the young woman.

Changing for the better.

We want to change things for the better. The EOS Group has defined its sustainability goals in our Corporate Responsibility (CR) strategy. It lends structure to our commitment and encourages us to act even more responsibly. 

To our CR strategy

Discover the latest updates from the EOS Group!

Fiscal year 2025/26: EOS consolidates receivables management position

4 min.
Interview with Marwin Ramcke (CEO) and Dr. Eva Griewel (CFO): Whether unsecured or secured portfolios, EOS is one of the leading experts in European receivables management.
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Fiscal year 2025/26: EOS bolsters market position in Western Europe

4 min.
Interview: Sebastian Pollmer, responsible for the Western Europe region, looks back on the fiscal year with a high degree of satisfaction: He shares insights into the most significant developments.
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Fiscal year 2025/26: EOS grows in Eastern Europe

4 min.
EOS Consolidated is bolstering its market position in Eastern Europe with a slight increase in revenue and the acquisition of major portfolios. Carsten Tidow looks back on fiscal year 2025/26.
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Fiscal year 2025/26: EOS Group consolidates position in Central Europe

4 min.
Fiscal year 2025/26 proved demanding for Central Europe. Nevertheless, revenue was able to match the high level of the previous year. Dr. Stephan Ohlmeyer reflects on key developments and formative ex
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How portfolio valuation works in receivables purchasing

4 min.
Before submitting an offer, EOS thoroughly analyzes a receivables portfolio to understand its characteristics and determine a purchase price that is as fair as possible for the seller.
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Forward-flow agreements benefit everyone.

6 min.
Why do companies continuously purchase defaulted receivables from other businesses? We explain how the forward-flow business works – and why this is a successful solution for everyone involved.
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Responsible AI use: Explicit guidelines at EOS

6 min.
Binding policies and processes ensure that AI is used responsibly. Meike Fabian, Chief Compliance Officer at EOS, discusses the company’s AI corporate policy in an interview.
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EOS Study: Payment morale in Europe continues to decline

4 min.
Study: More and more companies in Europe are struggling with payment delays and uncollectibles – with serious consequences for liquidity and investments.
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EOS Study: Digitization in Dunning is Progressing Slowly

4 min.
Hesitant digitization in receivables management is slowing down companies. Survey "European Payment Practices" shows: Germany needs to catch up, while Spain, Romania, and Slovenia are pioneers.
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EOS study: Companies demand less bureaucracy

4 min.
How can payment discipline in Europe be improved? Companies’ top demands include less bureaucracy and more effective tools to recover outstanding payments.
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Debt purchasing: How EOS values unsecured NPL portfolios

4 min.
Before acquiring a receivables portfolio, EOS focuses on one key question: What is it worth? Malte Janzen and his team determine a fair purchase price using advanced technology and deep expertise.
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Receivables as a burden? EOS creates space for banks.

3 min.
Are your receivables weighing down your balance sheet? EOS can take over your distressed assets. Tailored solutions from a single source, whether your assets are secured, unsecured or real estate.
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EOS focuses on early financial literacy education for Gen Z

4 min.
Gen Z is experiencing increasing financial insecurity. Through educational initiatives, EOS bolsters young people’s financial literacy and lays the groundwork for responsible money management.
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How EOS transforms real estate secured NPLs into long-term value

4 min.
EOS delivers lasting solutions for real estate secured NPLs, revitalizing distressed properties and transforming overlooked areas.
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EOS: Fiscal year 2024/25

4 min.
As a buyer and service provider in European receivables management, EOS combines success with responsibility. Marwin Ramcke and Dr. Eva Griewel provide insights into the 2024/25 fiscal year.
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EOS Group: Fiscal year 2024/25 by regions

5 min.
Successful fiscal year in all three regions: EOS Board members Carsten Tidow (Eastern Europe), Sebastian Pollmer (Western Europe), and Dr. Stephan Ohlmeyer (Central Europe) take stock.
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EOS successfully implements provisions of the NPL Directive

5 min.
EOS shows how the provisions of the NPL Directive are being implemented locally by its national subsidiaries.
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Creative receivables management secures marble factory's future

3 min.
An insolvent traditional company, a bold decision, and a happy ending: This is how EOS contributed with creativity and perseverance to securing around one hundred jobs.
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AI and the future of debt collection

4 min.
How is AI reshaping the financial sector? In this interview, Dobrin Mirevski and Paul Baltag share their views on upcoming changes – from ethical automation to real-time decision-making.
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Plain language: Improving communication with consumers

3 min.
Plain language helps companies and consumers alike. In this interview, an expert in the field explains why that is so and why it is especially important in the debt collection segment.
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Fair debt collection: The person behind the debt.

4 min.
The central question in responsible debt collection is: How do we handle defaulting payers? As EOS demonstrates, there is more than one good answer to this question.
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Interview: EOS Board on the 2023/24 financial year

7 min.
The EOS Board on the 2023/24 financial year: How business has developed in the regions, why sustainability remains a key focus area, and how EOS is optimally prepared for the future.
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ESG experts promoting sustainability at EOS internationally

4 min.
Commitment to strategy: Sustainability is becoming a success factor for financial companies. ESG experts at EOS are driving environmentally conscious and socially responsible action internationally.
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Innovation contest: When employees shape the future with AI

3 min.
Now for the third time, EOS was calling on its employees to take part in the innovation contest. The goal: promoting international collaboration and enhancing performance.
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Unsecured receivables: How EOS stabilizes companies.

3 min.
Whether they are a bank, energy utility, telecoms or e-commerce firm, EOS helps businesses from a wide range of sectors to reliably plan ahead by purchasing their unsecured receivables.
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Digital debt collection system: The success story of Kollecto+

3 min.
Almost half of EOS national subsidiaries work with Kollecto+. The digital collection system is making great strides and offers customers and consumers alike many benefits.
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Uni Banka cooperates with EOS in receivables management.

3 min.
Win-win: EOS North Macedonia is taking on Uni Banka’s receivables management in the long term. The collaboration doesn’t just benefit the two companies but also the country’s economy.
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New EOS region Central Europe: “We’re creating openness to new goals”

3 min.
Better knowledge transfer and greater openness to new business areas are what EOS aims to achieve with the new Central Europe region.
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ESG criteria: EOS and IFC pursue sustainable portfolio acquisition

3 min.
In Poland and southeastern Europe, IFC (International Finance Corporation) and EOS apply strict ESG criteria covering social and environmental aspects when buying NPL portfolios.
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RPA: Improving quality with software robots at EOS

2 min.
“Programmed revolution”: The EOS Group is optimizing its digital receivables management with robotic process automation, freeing up staff for more complex and creative tasks.
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Not sure about generative AI? The balance between innovation and risk.

4 min.
Generative AI offers companies enormous potential. The Otto Group reduces these risks with its in-house ogGPT tool. The EOS Group also benefits from this.
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How generative AI is taking over routine tasks in the financial sector

3 min.
Already, generative AI can handle a lot of typical tasks in financial services companies. EOS is testing how chatbots can reduce employee workload even more and improve their efficiency.
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Survey reveals: AI potential not being exploited in risk and finance.

2 min.
A survey reveals that generative AI like ChatGPT offers companies potential applications in numerous areas. In the area of risk and finance, it also harbors untapped potential.
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2022/23 fiscal year: The Board of the EOS Group takes stock.

4 min.
In this interview, the members of the Board of the EOS Group talk about the positive developments in fiscal 2022/23, employees, diversity, and the responsibility of debt collection companies.
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Stranded assets: EOS returns vacant real estate to sustainable use.

4 min.
Unusable properties are increasing, partly due to rising sustainability requirements. EOS is building new expertise to bring stranded assets like these back onto the market.
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Empowerment: How EOS attracts and retains employees.

3 min.
Supporting and encouraging people ensures growth: EOS has created numerous programs that enable employees to grow both personally and professionally.
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Debt collection software: More efficiency with standardization.

2 min.
In the Kollecto+ collection system, all EOS companies pool their knowledge and experience, and in doing so improve the efficiency of the entire Group.
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EOS Group relies on cutting-edge technology for data protection.

2 min.
Using cutting-edge technology, EOS protects the data of customers and consumers from attacks by criminals. The new cyber-shield “Iron EOS” makes this an even faster and more efficient process.
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How EOS makes debt collection responsible and fair.

3 min.
EOS stands for fair and respectful receivables management. The debt collection company accomplishes this with technology that simplifies processes for consumers and with trained staff.
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Financial literacy: How EOS is committed to improving financial skills

4 min.
A lack of financial education can accelerate excessive personal debt, especially among young people. With its debt collection expertise, EOS supports financial literacy programs to counter this.
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International debt collection: EOS manages receivables for Hertz

3 min.
Cross-border receivables present both logistical and legal challenges. Car rental company Hertz relies on the expertise of EOS for its international debt collection.
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International debt collection: How EOS processes receivables worldwide

3 min.
EOS is active in 180 countries with its own companies or selected partners. Banks that regularly sell cross-border debts to EOS also profit from this network.
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